Terms & Conditions
All items on this site are antique and vintage pieces and are by their very nature imperfect. Please check our photographs carefully before buying. Any wear and damage which is not a by-product of the ageing process will be described and photographed. If in doubt, please email us before buying.
We offer a 14 day returns policy, buyer pays return tracked postage. Item must be returned with a reputable courier and must arrive back in the condition it was sent out.
Orders will normally be shipped out within 3 working days unless otherwise stated on the website. ( eg if we are away on holiday or on buying trips ) International customers will need to provide a best contact telephone number and an email address for our shippers before we can ship an order.
We use recyclable packaging wherever possible.
What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect such personal
We collect such Non-personal and Personal Information for the following purposes:
1 To provide and operate the Services;
2 To provide our Users with ongoing customer assistance and technical support;
3 To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4 To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5 To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How to withdraw your consent
If you don’t want us to process your data anymore, please contact us at email@example.com or send us mail to: Hawthorn House, Shelley, West Yorkshire. UK.
Cookies are small text files that are stored on your computer when you visit a website. They can be used to remember what’s in your shopping basket while you browse or if you’re logged in.
We may obtain information about your activities on our site by using cookies. They help us to improve our site and to deliver a better and more personalised service. They enable us: to estimate the number of users of our site and usage pattern; to store information about your preferences, and so allow us to customise our site according to your individual interests; to speed up your searches; and / or to recognise you when you return to our site.
You may refuse to accept cookies by adjusting the privacy settings in your browser. However, if you do this you may be unable to access certain parts of our site. Most browsers allow cookies by default as this enhances performance.
To find out more about cookies, how they work and how to manage them, visit: https://ico.org.uk/your-data-matters/online/cookies/
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send us mail to: Hawthorn House, Shelley, West Yorkshire. UK.